Led the redesign of governance, coordinated entry, and performance management for a system serving tens of thousands of households, anchoring measurable reductions in unsheltered homelessness.

Built the operating model, leadership team, and performance infrastructure for an organization with more than $130 million in operations, enabling rapid expansion while improving service quality.

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Served as the inaugural Chair of the Los Angeles Measure J/Care First Community Investment Advisory Committee, leading a 17–24 member body that developed funding recommendations resulting in $287 million invested in community-based services and alternatives to incarceration during the program's two inaugural years.

Designed cross-departmental workflows and partnerships that braided behavioral health services into housing programs at scale, enabling earlier intervention and better outcomes.

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Convened philanthropy, government, healthcare, and community partners around a shared agenda, producing aligned commitments and measurable progress against shared outcomes.

Led the development of the SPA 6 Coordinated Entry System, united more than 15 community partners, and helped establish the infrastructure that strengthened collaboration, expanded coordinated housing services, and secured $5 million annually to improve access to care.